Privacy Policy

Overview

Zenkai respects your privacy and is committed to protecting personal data. This policy explains how we collect, use, and protect information when you use the Zenkai platform.

Information We Collect

We collect only information necessary to provide our services, including:

• Business information
• Customer contact details (such as name and phone number)
• Job-related information captured during inbound calls or messages
• Account and integration authorisation details

How We Use Information

We use information to:

• Answer inbound customer enquiries
• Create jobs and records on behalf of authorised businesses
• Integrate with third-party platforms (such as Jobber) when explicitly authorised
• Improve and maintain the service

Third-Party Integrations

When you connect a third-party service, Zenkai accesses data only with your explicit permission and only for the purposes you authorise.

Access can be revoked at any time via the third-party platform or within Zenkai.

Zenkai does not sell personal data.

Data Storage & Security

Data is stored securely and protected using appropriate technical and organisational safeguards. Access is limited to authorised systems and personnel.

Data Retention

We retain data only for as long as necessary to provide the service or comply with legal obligations.

Your Rights

You may request access, correction, or deletion of your data by contacting us.